Discover the benefits of KFC Call Center Indonesia’s services for consumers
KFC call center services are currently still busy serving consumers, especially if there are questions, criticism or suggestions. This shows how they still maintain good relationships with consumers, although the content is sometimes not good. In fact, they can continue to stand and evolve because of customer criticism.
We already know that KFC originated from Uncle Sam’s country, the United States, but is now available in various parts of the world, including Indonesia. Because the developments in Indonesia itself are quite special because it relates to many important parties. The result is to improve all services, including customer service.
Discover the development of KFC in Indonesia
KFC was first founded in Indonesia in 1979, where at the time the process of buying concession shares was adopted to open the restaurant. Specifically, in October 1979 with the address of Jalan Melawai, province of DKI Jakarta. This has become a milestone in the creation of hundreds of stores in the archipelago.
In fact, the carrier of KFC products until they are sold in our country PT Fast Food Indonesia Tbk due to the sole owner of this franchise. They were founded a year earlier, that is, in 1978, on the grounds of the Gelael family. This name is familiar, especially since there is an F2 driver of the same name, namely Sean Gelael.
When the first opening was made in Jakarta, it turned out to have a positive response from the public. This is evident in the large number of guests who are willing to wait to eat there. This then encouraged development in several other major cities such as Semarang, Bandung, Surabaya, even outside the islands such as Medan and Makassar.
If you ask KFC directly about the call center or their website, there is also an explanation from the largest shareholders so far. In fact, in 1990, Salim Group merged and owned over 35% of the shares, while Gelael Group accounted for just under 44% of which the rest was owned by the community and employees.
They have also joined the Indonesian stock exchange since 1993 so the development or growth of their shares is faster. No wonder now and so on it is possible that it continues to be demanded by people. In particular, the restaurant’s appearance is good along with the constant emergence of the latest food and beverages for its savvy players.
Some of the best products of people’s favorites
For the best products, if you ask the KFC call center or your closest friends, most of them will respond immediately to fried chicken. In addition, you can select several variants with unique features. What customers prefer best is the type of crisps where the skin is very crisp but the flesh is so soft.
This characteristic meat type is also found in the meat for the Zuper Krunch Burger variety, which is quite large in size with a uniqueness as there are cereal flavors. KFC’s other Western food is that there are noodles that are in high demand because they are cheap, even most stores sell less than Rp. 10,000.
If you want to feel a variety of fried chicken with a different form and flavor, maybe you can try Chizza. As the name suggests, this menu is actually served similar to pizzas, but the size is more small. The advantage of this menu is the use of boneless chicken meat so it can be bitten immediately without worrying.
Not only can we find Western menus here, but bento and yakiniku varieties are typical of Japan. For bento products, it is optimal because there is a lot of rice and chicken, so the choice of flavor is different. Meanwhile, Yakiniku is also suitable as the main food because it fills our stomachs.
In addition, according to KFC, there are also many unique call centers such as tortuous fans. Mainly because it looks like a kebab and is easy to hold, so it’s convenient to bite. It offers chicken meat and vegetables such as tomatoes and salads. If you want a snack that’s not complicated, then tortuous answer.
Ordering groceries is certainly not enough if you don’t order drinks. Where we can order good drinks like Mokka Float and Chokocha Float. The advantage of Mokka Float is in its original chocolate flavour as well as adding ice cream, while Chokocha is considered fresher due to its green tea mix.
KFC call center uses for consumers
Kentucky Fried Chicken customer service turns out to have many good uses, including one as a bridge for retort communication with consumers. Not only because of complaints, but CS can also provide customers with a lot of information so they know what’s needed. As a result, the company will be considered highly professional.
The KFC call center is effectively responsible for marketing the products to be known by more customers. Employees have been given product knowledge training so they can explain all services or products to consumers. Including if there is a type of promotion we don’t understand, they can easily explain.
This is also included in telemarketing, where in addition to explaining that they will inspire customers convincingly. As a result, sales or marketing of a product will increase. No wonder companies dare to spend large amounts of investment in favor of training for employees to work optimally.
If employees can work well, the restaurant is more efficient at working so that no mistakes occur in the future. Subsequent employees whose task is to serve the same relationships as customers and employees of KFC’s regular restaurants have their own jobs and do not interfere in any way with each other’s performance.
By using customer service, we as consumers can easily reach out to restaurants owned by Kentucky Fried Chicken Indonesia. In addition, communication over the phone can spread one of the company’s outlet locations to an area of the archipelago.
If you are interested in contacting customer service, you can immediately call the number at KFC’s call center , which is 08071677777. Any complaints or comments will be heard so that there will be a good response for both sides. If the phone is busy, consumers can also contact with SMS support to 081210005050 numbers.
Various types of the best KFC services in Indonesia
In addition to the features in the form of KFC call centers , it turns out that there are many other services that we can use as customers, such as online delivery. If you don’t want to go all the way to the restaurant, you can immediately use the delivery service to contact 14022. In order not to use it for a long time, the order will be shipped immediately so that it is still hot.
Please note, before calling this service, make sure the delivery point is known to the sender. If you are not reached for an address, it is difficult to order food with delivery orders. In addition, the purpose of delivery is in the form of fast food or drinks.
In addition to delivery orders, it turns out that this fast food restaurant already has an online order service. Of course, it differs from the company’s delivery order because it cooperates with motorcycle taxis online. So contacting him can’t go to the KFC call center but through online ojek apps like Go-Jek or Grab.
Finally, there is a driving service, where we can order food across the road without leaving the car. We can’t find this service in all stores, but only in big cities. You can find KFC drive thrus at DKI Jakarta, Tangerang and Bali.
The long history of this restaurant in Indonesia has shown that it can be the best option to eat with the next people. In addition, it is known that it always has the latest products or promotions that are profitable to us as customers. In addition, there is a KFC call center service so it can help us in many ways.